Rebuilding a High-Performance Finance Team
After rapid growth, this financial services firm faced severe leadership gaps, 42% annual staff turnover, and declining client satisfaction. They engaged Arise for a 9-month organizational transformation program.
42% staff turnover, 58% employee satisfaction, reactive culture, siloed departments
12% staff turnover, 91% employee satisfaction, proactive leadership, cross-functional collaboration
Key Outcomes Achieved
- 30% increase in team productivity within 6 months
- NPS score improved from 34 to 72 in one year
- 3 senior managers promoted from within the cohort
- Recognized as Best Employer, Banking Sector 2025